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Privacy Policy

Effective Date: September 30, 2025

Natural State Design, LLC ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.naturalstatedesign.store.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details when you place an order or contact us.

  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Send promotional emails (if you opt-in)

  • Improve our website and services

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors, shipping carriers, and email marketing platforms

  • Legal Authorities: If required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, contact us at kaitlyn@naturalstatedesign.store.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Natural State Design, LLC
Email: kaitlyn@naturalstatedesign.store
Phone: 501.570.6448

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Cookie Policy

Effective Date: September 30, 2025

Natural State Design, LLC uses cookies to enhance your browsing experience, personalize content, and analyze website traffic.

Types of Cookies We Use

  • Essential Cookies: Required for site functionality (e.g., shopping cart).

  • Performance Cookies: Help us understand how visitors use our site.

  • Functional Cookies: Remember your preferences.

  • Marketing Cookies: Used to deliver relevant ads and measure effectiveness.

Managing Cookies

You can manage or disable cookies through your browser settings. You can also accept or reject cookies via our cookie banner.

Third-Party Cookies

We may use third-party services (e.g., Google Analytics, Facebook Pixel) that set cookies on your device. These providers have their own privacy policies.

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Refund Policy

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

There will be a 20% restocking fee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kaitlyn@naturalstatedesign.store. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at kaitlyn@naturalstatedesign.store.

Damages and Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items:

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds;

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at kaitlyn@naturalstatedesign.store.

Shipping Policy

Interpretation and Definitions

Interpretation:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions:

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer)

  • "Goods" refers to the items offered for sale on the Service.

  • "Orders" means a request by You to purchase Goods from Us.

  • "Service" refers to the Website.

  • "Website" refers to Natural State Design, LLC

  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Natural State Design, LLC. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy:

All Orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact You via email or telephone.

Overnight delivery is only available for Orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses:

Natural State Design, LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Customs, Duties and Taxes:

Natural State Design, LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages:

Natural State Design, LLC is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

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